A new Video Conferencing release is now available that provides the ability for the Operations Team to dynamically provision additional capacity. At the same time, we tripled the HTML5 Video Conferencing capacity and are now working on making additional improvements this week to improve the scalability.

Update from the Operations Team: This morning, we saw approximately a 300% surge in user activity commencing on Monday at 10am Pacific and continuing to increase hour-by-hour. We made the decision to quickly provision additional capacity which is now complete.

We have successfully published a new version of the YuJa Software Capture for PC application to all geographic zones.

1. New Configurable Recording Toolbar with Built-in Audio Confidence Monitor
   A new Recording Toolbar is available that provides a built-in audio confidence monitor with the ability to configure how the toolbar appears including the option to always show the Recording Toolbar while logged in.
   
   
2. Ability to Adjust, Move, and Stretch the Screen Capture Region Once Selected
   The customized screen region now has adjustable edges with a clear size indicator within the window.
   
   
3. More Attractive 3, 2, 1 Countdown
   Improved the optional 3, 2, 1 countdown to be more modern and attractive.
   
4. Improved Fault Tolerance and Indicator when a Source Fails Mid-Recording
   If a source disconnects mid-recording, the recording will now display an indicator on the Confidence Monitor and continue with the remaining sources.
   
   
5. Improved Quick Installer Robustness with Improve Diagnostic of Missing .NET Components
   The Quick installer now provides prescriptive guidance when the .NET Framework is not fully installed.
   
   
6. Smaller Improvements
   • #169899798 – PC Capture – Resolved issue where the Shared Profile saved in a previously installed Software Capture did not appear in a newly installed Software Capture application.
   • #170628100 – PC Capture – Resolved issue where the timestamps for internal audio recordings were could be incorrect in some cases.
   • #153562174 – PC Capture – Added a clearer highlight selected for the selected folder.
   • #158150658 – PC Capture – Disallow creation of empty profiles that do not have audio, video or screen sources.
   • #170658249 – PC Capture – Resolved issue with IP camera connectivity that could cause the Software Capture application to crash.
   • #170404097 – PC Capture – Resolved issue where clicking on Delete after a session ends due to an abnormal session termination does not delete the recording file.
   • #170659006 – PC Capture – Resolved issue where a user is able to execute the Quick Installer multiple times by clicking and installing the downloadable file over and over again.
   • #157519432 – PC Capture – Ability to expand the Media Channel window to be able to better view long Media Channel names (typically originating from long LMS course strings).
   • #167896950 – PC Capture – Improved accessibility of Software Capture user interface with additional screenreader-readable hover text added to all buttons.
   • #154973664 – PC Capture – Recording Toolbar enables user to have a docked toolbar with recording capabilities when logged in.

We have successfully published a new version of the YuJa Mobile for Apple application to the Apple AppStore.

1. Refreshed User Interface and Navigation Experience
   The application introduces a refreshed UI and menu navigation experience. This includes a new Navigation Bar that provides quick access buttons for Channels, Recording, Uploads, and Downloads.
   
   
2. Ability for Users to Download Media for Offline Viewing
   Approved content can now be downloaded within the mobile application for offline viewing (without WiFi or network connectivity).
   
   
3. New Playback and Caption Bar Capabilities
   Added new playback options including auto-replay, play-in-background and full-screen playback. Also added capability to modify the caption style and size.
   
   
4. Improved Media Playback Experience Across Devices
   Introduced a more modern mobile playback experience with improved stability across both older and newer devices.
   
   
5. New Instrumentation to Receive Reports of Crashes and Abnormal Situations
   We now have integrated application instrumentation to receive crash reports and abnormal terminations. Along with this, an improved process to resolve issues more quickly by acting on the crash data has been defined.
   

A new Video Conferencing release is now available that provides new viewing and localization options, as well as, several smaller improvements and fixes.

1. New Views Option to Show Video-Only, Sharing-Only and Everything Views
   Users now have more flexible viewing options within a video conferencing including the ability to toggle between the video streams, the sharing panel, and everything-at-once.
   

   

2. French Localization Support of Video Conferencing
   As part of an initiative to provide users with dynamic language options across all our products, the Video Conferencing is the first product in our portfolio to be localized. Users can now select from French or English within their My Account settings to see the UI updated to French. Please note: Localizing the Enterprise Video Platform web application in a similar manner is on our roadmap for Summer 2020.
   
   

   

3. Smaller fixes and improvements
   About a dozen smaller fixes and improvements are also included. Highlights include:
   • #170680657 – Resolved issue where the meeting title was not properly reflected in the Notification tab of the Video Platform
   • #169652427 – Resolved issue where the Invitee URL was not sharable in all cases.
   • #169153329 – Resolved a potential race condition that could cause the video stream “loading dots” to remain.
   • #162100138 – Notification Bell icon now displays actual meeting title instead of displaying a generic meeting name.
   • #171390971 – Resolved issue where attendees who join a meeting before the owner changes the view, the follower and main presenter’s views do not match.
   • #171190930 – Resolved issue which caused some video conference recordings to remain in a “stuck” status despite being complete.

A new Hardware Hub firmware release is now available. This firmware is primarily a maintenance update with a larger firmware update scheduled for early-Spring. To request a firmware update to your organization’s Hardware Hub’s please contact your Customer Success Manager. A summary of the updates is provided below.

1. HDCP Signal Detection
   The Hardware Hub will now detect an inbound HDCP signal and display this within the Devices Source’s tab.
   

   

2. New Disconnection State Alerts
   In instances where a Hardware Hub is disconnected for more than 10 minutes, an alert will be issued. Below are the rules that govern disconnection and re-connection alerts:
   • Hub is Disconnected (more than 10 mins) followed by Hub is Connected (more than 2 mins): Hub notifiers will receive a Hub Reconnected email.
   • Hub is Connected (more than 2 mins) followed by Hub Disconnected (more than 10 mins): Hub notifiers will receive a Hub Disconnected email.
3. Smaller Improvements
   In instances where a Hardware Hub is disconnected for more than 10 minutes, an alert will be issued. Below are the rules that govern disconnection and re-connection alerts:
   • #167764910 – Hardware Hub – Resolved a rare issue where the stream uploading could stall.
   • #168906970 – Hardware Hub – Improved appliance recovery logic in very rare situations where an abnormal event triggers a crash in the capture card device driver.
   • #169371452 – Hardware Hub – Improved audio alert when the Device’s panel is detecting the appliance’s audio source. Previously it showed an “error detecting signal” rather than the more accurate “searching for signal”-type message.

We have successfully pushed an update to all instances residing in the United States and the European Union. For a summary of the release, please refer to the corresponding tag for Canadian zones.

An update to the YuJa Enterprise Video Platform has been released to instances hosted in our Canadian zone. This release will be made available to instances in the United States and the European Union next week. This update contains over 150+ new features and improvements with highlights provided below.

1. Introducing YuJa Pro Captioning Service Offering ADA-Compliant Captioning
   YuJa is introducing YuJa Pro Captioning, a human-based ADA-compliant captioning service that delivers 99%+ captioning. This service complements our existing human-based, third-party captioning integrations to offer competitively priced human-based captioning. We offer 24-hour, 48 hours, and 5-day turnaround options and pricing as low as $0.95 per minute. For more information, please contact your Account Manager.
   

   

2. HTML5-Based In-Browser Capture Now Available
   A new HTML5-based capture solution is now available as a beta feature of the Video Platform. This enables users to create short recordings quickly without requiring any downloads. Over the upcoming releases we will be introducing screen recording and multi-video capabilities.
   

   

3. New Video Editor Options Including Blackout Video Source and Image Title Card Insertion
   New editing options are available within the Video Editor to upload a still image as a Title Card, as well as black out a particular video source for a period of time. Blacking out a video source provides time-synchronized redaction of a particular video stream.
   

   

4. Minor Version Update to YuJa Mobile for Android application (2.1.0)
   A new minor update to the YuJa Mobile for Android was deployed to the Android Play store. This resolved 10+ small issues including an issue that could cause the Mobile Capture to crash on Android devices with stratified storage space
   

5. Recording Initiated Via Media Chooser LMS Extension Now Show Up Faster
   Content recorded by initiating the Software Capture link within the Media Chooser now more quickly selectable for LMS insertion.
   

6. Video Quizzes Now Offer the Ability to Create Custom Points (“Weights”) to Certain Questions
   To enable customized grading structures of video quizzes, Content Creators can now add customized grade points for particular questions. This enables certain questions to be weighted more heavily than others.
   

   

7. Shared Folders Are Now Continually Updated When Content Owners Add New Content to the Folder
   Folders shared with others now are updated continuously to reflect any new content that Content Owners add to the folder.
   

8. Ability to Search and Filter by User within the Admin Panel’s Audit Log
   Administrators can now filter through the audit log entries by username or name. This enables viewing audit log entries generated for a particular user.
   

   

9. Organization Management Supports Org-Level Media Player Brand Selection
   Administrators can now select a Media Player branding scheme for a particular hierarchical organization level. This released also included 15+ smaller fixes and improvements to the Organization Management feature.
   

   

We have successfully pushed an update to all instances residing in Canada and the European Union. For a summary of the release, please refer to the corresponding tag for United States zones.

We have successfully pushed an update to all instances residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 135+ new features and improvements.

1. Full Sub-Administrator Capabilities within Custom-Designed Hierarchies
   The Video Platform now provides full capabilities to create hierarchical representations of your organization including Faculties, Departments, Schools, Campuses and Schools. Within this hierarchy, custom-defined Sub-Administrators can be created that can manage specific sets of Users, Courses, Devices, as well as create subsets of functionality. Over the coming months, we will continue to create new Sub-Organization capabilities so your feedback will help shape the future product roadmap of this capability.
   

   

2. Create Sub-Administrators Based on Both Role Scope and Functional Needs
   Custom sub-administrator roles can be defined based on virtually any role scope and functional need. Some examples of possible sub-administrator roles you could create include:
   
   
   • Classroom Device Manager for Medical School
   • Closed Captioning Associate for the Department of Earth Sciences
   • Full Admin for the Online Campus

   
   

   

3. Each Sub-Administrator Role Can Be Assigned a Custom Start Page
   Each sub-administrator role can now select the default start page that is shown on login. The options listed in the drop-down will adjust based on the functional capabilities of the sub-admin role.
   

   

4. Support for Upcoming Chrome 80 Version (“The Cookie Crumbling Update”)
   In advance of the upcoming – and much anticipated – Chrome 80 release which introduces several breaking changes to most major third-party web applications, we released an update that is compatible with this new browser version. With this change, we believe your users will not be affected when the Chrome 80 browser, that is currently in beta, releases to production.
   

5. New Picture-in-Picture Viewing Mode Designed for Tight Spaces
   We have introduced a new viewing mode that is designed for tighter embedded viewports such as within an LMS. The Picture-in-Picture mode can also be enabled selectively as an additional viewing option on the primary or secondary Media Player menu. The Picture-and-Picture sources can be swapped and users can also move the embedded picture source within the window to suit their viewing preference.

   
   Note: To enable the new Picture-in-Picture capability within the Media Player, within the Admin Panel’s Branding tab, please add this option to your Media Player branding.
   

   

6. Live Streaming Infrastructure Now Scales Elastically with No Practical Limit
   As part of a larger-scale project to create elastic scalability in all key sub-systems, the Live Streaming infrastructure can now stream to any-size audience without the need for in-advance provisioning. There are some related capabilities we have planned for future releases to also elastically scale the real-time live stream transcoding sub-system.
   

7. New Video Platform Branding Options Enable Customization of the Left Navigation Bar Colors
   The Video Platform now includes the ability to customize the colors of the Left Navigation Bar to align with your organization’s brand.
   

   

8. Minor Version Update to YuJa Mobile for Android Native Application
   We released a new minor version update to our YuJa Mobile for Android application (2.0.9) that incorporates 15+ smaller bug fixes and video streaming improvements. We are actively working on a new iOS application which matches the current functionality of the Android application.
   

9. Improved Video Quiz Integration with LMS Course Copy
   To support the use of LMS Course Copy and the creation of Master Course Shells, for LMSs that support Content Item Message-based Course Copy, namely Canvas and Blackboard, previous Video Quizzes can be re-posted to the newly copied course as a new Video Quiz directly within the LMS interface. For Moodle and D2L customers, to take advantage of this capability, please contact your LMS vendor and request a status on the following open feature items: Moodle MDL-66934 and D2L LTI Copy Course Updates.
   

10. New Video Conference Start Meeting Panel
    The new Video Conference Start Panel provides quicker access to start an impromptu meeting, schedule meetings, and view the calendar of scheduled meetings.
    

11. New Video Player Capabilities including Click-to-Pause, Improved Multi-stream Mobile Compatibility and More
    The Media Player now offers some additional enhancements including the ability when viewing single-stream videos to click the video box to pause and resume the video. For multi-stream videos, there is a new hover effect to swap the primary stream. We also improved multi-stream compatibility on mobile browsers and added a new hover-glow effect for the Media Player icons.
    

12. Support for Canvas Accommodated Groups
    To provide specialized video support for designated Accommodated Groups within Canvas, the Video Platform can now interface with the Canvas LMS to pull Accommodated Group rosters and display specific sub-channel content designated only for the Accommodated Group.